Need help with CaptionLab? We're here for you.

Contact

Email us at [email protected] and we'll reply as soon as we can, usually within 1–2 business days.

How do I generate captions?

Open the app, tap Import to add a video, choose your caption language, and tap Generate. Your captions appear in the editor in seconds.

How do I translate captions?

Pick your target language before generating — CaptionLab supports 40+ languages.

How do subscriptions work?

CaptionLab Pro is available as a weekly, monthly, or yearly subscription. The yearly plan starts with a 7-day free trial. Manage or cancel anytime in your device's subscription settings (Apple ID or Google Play).

How do I restore my purchase?

Open Settings inside the app and tap Restore purchases.

How do I delete my account?

Email us at [email protected] and we'll remove your account and all associated videos and captions.